Managed IT services are aimed at handing over your IT operations to a third-party IT services provider, which takes responsibility to ensure high efficiency and timely improvement of your IT environment and processes within it.
Managed IT services by Zilliony Software backed with many years of experience in ITSM span the all-round support for cloud, on-premises and hybrid infrastructures and include consulting and migration services for proactive IT evolution.
24/7 monitoring to avoid or reduce downtime. L2, L3 tech support to troubleshoot incidents and analyze their root causes.
Analyzing IT infrastructure state and problems and providing recommendations.
User administration, regular software configuration and updates. Management of network, data centers, and cloud services.
Designing a new IT infrastructure or its components.
Setting up CI/CD pipelines, development and testing environments.
Application monitoring, performance management, troubleshooting, enhancement and optimization.
Integration of cloud and on-premises apps.
Application and data warehouse migration to AWS or Azure cloud.
Optimizing cloud resource consumption to reduce cloud costs.
Advising on security improvement using the SecOps approach. Security testing of IT infrastructure and its components (security audit, compliance testing, vulnerability assessment, penetration testing). Stress testing (emulation of DDoS / DoS attacks)
L1, L2 and L3 tech support.